Email Shapes Comparison Table
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| Email Shape Type | Sent by | Create CRM Email Activity Record | Manual Send | Automatic Send | Email Template Type |
|---|---|---|---|---|---|
 | Dynamics 365/CRM | YES | YES | YES | AgilePoint |
 | Dynamics 365/CRM | YES | NO | YES | Dynamics 365/CRM |
 | AgilePoint | NO | NO | YES | AgilePoint |
 | AgilePoint | NO | NO | YES | AgilePoint |